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Privacy Policy

Privacy Policy for Hope and Healing Counseling

Introduction

Welcome to Hope and Healing Counseling. Your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your data. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

  1. Personal Information

    • Contact Information: Name, email address, phone number, and postal address.
    • Demographic Information: Age, gender, and preferences.
    • Health Information: Medical history, mental health conditions, treatment records, and any other information relevant to your counseling sessions.
  2. Usage Information

    • Website Usage: Pages visited, time spent on the site, and other usage statistics.
    • Device Information: IP address, browser type, and operating system.
  3. Communication Data

    • Correspondence: Emails, messages, and other communications with our counselors.

How We Use Your Information

  1. Providing Services

    • To facilitate counseling sessions and provide personalized treatment.
    • To communicate with you regarding appointments, reminders, and follow-up care.
  2. Improving Services

    • To analyze website usage and enhance user experience.
    • To gather feedback and improve our counseling practices and resources.
  3. Legal Obligations

    • To comply with applicable laws, regulations, and professional ethical standards.

Information Sharing and Disclosure

  1. With Your Consent

    • We may share your information with third parties when you have given explicit consent.
  2. Service Providers

    • We may share information with third-party service providers who assist in operating our website, conducting our business, or providing services to you, provided that they agree to keep this information confidential.
  3. Legal Requirements

    • We may disclose your information if required by law or in response to a valid request from law enforcement or other government authorities.
  4. Protection of Rights

    • We may disclose your information to protect the rights, property, or safety of Hope and Healing Counseling, our clients, or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. These measures include encryption, access controls, and secure storage systems.

Your Rights

  1. Access and Correction

    • You have the right to access the personal information we hold about you and request corrections if necessary.
  2. Data Portability

    • You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
  3. Right to Erasure

    • You have the right to request the deletion of your personal information, subject to certain conditions.
  4. Restrict Processing

    • You can request that we restrict the processing of your personal data under specific circumstances.
  5. Withdraw Consent

    • You may withdraw your consent to the collection and processing of your personal information at any time.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hope and Healing Counseling
[1187 Main Ave, Suite 3F, Clifton, NJ, 07011]
[contact@hopehealingservices.com]
[855-453-6611]

Thank you for trusting Hope and Healing Counseling with your personal information. Your privacy and confidentiality are our top priorities.

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